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Convenient, flexible and economical, two new fare passes were designed with the rider in mind. The 7-Day and 31-Day Passes give passengers the freedom to validate tickets as needed. As their names indicate, the new passes are good for seven or 31 consecutive calendar days after validation.
The 7-Day Pass is good for unlimited travel for seven consecutive calendar days from activation. This new pass is intended to eliminate confusion around the 5-Day Pass rules.
The cost of the 7-Day Pass is the same as the 5-Day, which is being phased out. The 7-Day Pass is available on VRE Mobile release 3.13, and will be available as a paper ticket in December 2019.
As the 7-Day Pass will not skip weekends and holidays, we recommend purchasing a Ten-Ride Ticket as needed with holiday weeks.
The cost of the 31-Day Pass is the same as the Monthly Ticket. The 31-Day Pass is available exclusively on VRE Mobile release 3.13, while the familiar Monthly Ticket is now available only as a paper ticket.
The cost savings associated with a 31-Day Pass stem from its flexibility. Unlike the Monthly Ticket, the 31-Day Pass is available for purchase and activation any day of the month. Monthly Ticket holders often find themselves unable to take advantage of Free Ride Certificates (FRCs). By delaying the validation of a 31-Day Pass, riders may better use FRCs. Passengers who go on vacation can time the validation of the 31-Day Pass to meet their traveling needs.
What about stored tickets and transit benefits?
Any unused or "stored" tickets on VRE Mobile will carry over to the new release of VRE Mobile (3.13).
The move to the new passes will not adversely affect riders’ use of transit benefits. Riders wishing to purchase a 31-Day Pass when their transit benefits become available can do so and wait to validate the pass until they need it.
- Mobile Ticket and Ticket Machine FAQs
Have questions or issues with either mobile tickets or tickets from our vending machines? Here are some of the more frequent questions we get from riders with our responses:
- VRE and Security
VRE's security strategy takes a system wide approach and considers the following as our security assets: passengers, train crews, VRE staff, law enforcement partners, host railroads, special programs and community.
- VRE's Ticket Exchange Policy
Ten-Trip, Five-Day, Round-Trip, Step-Up and Single-Ride Tickets are non-refundable. However, in some cases, we can make exchanges.
- VRE Onboard Bicycle Policy
Bicycles are sometimes a point of contention onboard our trains. On one hand some think that we don't allow enough bicycles. Unfortunately, due to heavy crowding there is simply no room at this time to provide enough space for full sized bicycles on most of our trains.