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VRE and Security

VRE's security strategy takes a system wide approach and considers the following as our security assets: passengers, train crews, VRE staff, law enforcement partners, host railroads, special programs and community.

Tags: safety, security, Passenger Information Campaign
VRE's Ticket Exchange Policy

Ten-Trip, Five-Day, Round-Trip, Step-Up and Single-Ride Tickets are non-refundable. However, in some cases, we can make exchanges.

Tags: ticket-exchange, tickets
VRE Onboard Bicycle Policy

Bicycles are sometimes a point of contention onboard our trains. On one hand some think that we don't allow enough bicycles. Unfortunately, due to heavy crowding there is simply no room at this time to provide enough space for full sized bicycles on most of our trains.

Tags: bikes-on-train, Passenger Information Campaign
Common Courtesy - Sometimes We All Need Reminders
Mobile Tickets

Aside from ticket purchase, VRE Mobile comes in handy when it comes time to validate a ticket. Validating a ticket, the process of applying the value of one ride from a ticket to that current trip on a train, is mandatory before starting a trip.

Tags: Passenger Information Campaign