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Coronavirus Health & Safety Guidance

Operating Schedule

VRE will operate at a reduced “S” schedule level until further notice. Only trains marked with an “S” on our schedule will operate.

We will send reminders of the reduced service level through our normal channels on a daily basis. Please stay tuned to vre.org and Train Talk Alerts for updates.

Your Part in COVID-19 Mitigation

For those who cannot telework and absolutely need to continue their daily commute, please practice proper social distancing onboard the trains, limiting interactions and exposure to other passengers and our crew. Additionally: 

  • Wear a cloth face covering per Executive Order 63 as well as to comply with rules in the jurisdictions where you board and alight. Face coverings are strongly encouraged in DC.
  • Avoid touching your eyes, nose, and mouth.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Wash your hands frequently with soap and water for at least 20 seconds, especially after going to the bathroom, before eating, and after blowing your nose, coughing, or sneezing. If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60-percent alcohol.


What VRE is Doing

VRE is being especially vigilant. Passenger cars are wiped down twice daily using disinfectant(s) -- nightly at our maintenance and storage facilities to prepare trains for morning service, and after morning service to prepare trains to return for service in the evening. When cleaning/sanitizing, crews place emphasis on areas people touch (e.g. seats, handholds, etc.), and restrooms are thoroughly cleaned and disinfected.  

We installed graphics to make social distancing on our trains and at our stations as simple as possible. Plus, hand sanitizer will be available to our riders by July 13. Learn more about what VRE implemented in the month of June and how we are watching ridership to continue supporting social distancing


Amtrak Information

Effective July 13, Step-Up tickets used in conjunction with VRE multi-ride tickets will not be accepted on the designated Amtrak trains.

Amtrak is working to manage social distancing onboard their trains. Since VRE passengers utilizing the Amtrak Step-Up trains are not pre-booked, the Step-Up program is being temporarily suspended. The duration of this suspension is unknown at this time. We will continue to work with Amtrak to reinstate the program once it is practical to do so.

Please note Amtrak requires all persons on Amtrak trains or inside Amtrak facilities and stations to wear a face covering


Related VRE Train Talk Alerts:

May 27, 2020

May 11, 2020

May 1, 2020 - Message from Rich Dalton, Acting Chief Executive Officer

April 17, 2020 - Message from Rich Dalton, Acting Chief Executive Officer

April 3, 2020 - Message from Rich Dalton, Acting Chief Executive Officer

March 20, 2020

March 16, 2020

March 13, 2020

March 12, 2020


When Not Riding VRE

The Centers for Disease Control (CDC) recommends being vigilant and taking these precautions:

  • Avoid close contact with people who are sick. (Symptoms of the virus include: fever, cough, shortness of breath.)
  • Stay home if you feel sick.
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.

Please monitor the following sites for updates: 


VRE Customer Service

VRE Headquarters in Alexandria is closed to visitors. Staff is handling phone calls and customer service from remote locations, so please call us at 703-684-1001 and we will do our best to accommodate your request.

Temporary cost reduction of a single-ride Amtrak Step-Up
Step-Up Cost

For the summer of 2019, we've lowered the cost of a single-ride Amtrak Step-Up ticket from $8 to $4! Learn more on the Step-Up page, then consider VRE Mobile to purchase your multi-ride VRE tickets and Amtrak Step-Up tickets.

OmniRide Adds Free VRE Shuttles During Metro's Summer Shutdown
OmniRide's Free VRE Shuttles

OmniRide will offer FREE shuttle service connecting residents with two nearby VRE Stations during Metro’s summer shutdown. The shuttles will begin operating on Tuesday, May 28, 2019 and will continue until Metro reopens the six Blue and Yellow line stations.

FRED Transit to Start New Quantico VRE Feeder Service in May 2019
Quantico VRE Feeder

Beginning Wednesday, May 1, 2019, FREDericksburg Regional Transit (FRED) will start early morning and late afternoon feeder bus service between Aquia Towne Center, the north VDOT commuter lot on Route 610/Garrisonville Road and the Virginia Railway Express (VRE) station in Quantico, VA. 

Lost and Found
Lost and Found

If you've misplaced an item, the process for making a claim is simple, just fill out VRE's online Lost Item Report or call 800-743-3873 as soon as you realize an item is missing.

Tags: lost-and-found
Receiving News and Delay Alerts
News and Delay Alerts

VRE embraces the world of social networking sites to both communicate and interact with our riders.

Tags: Passenger Information Campaign