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Coronavirus Health & Safety Guidance

Operating Schedule

VRE will operate at a reduced “S” schedule level until further notice, supplemented with Train 300 (Departs Spotsylvania at 4:54 am) for the northbound commute and Train 307 (Departs Union Station at 4:10 pm) for the southbound commute.

As ridership continues to slowly increase and to help ensure the ability to social distance onboard the trains, we will continue to add cars to the six car sets and add roundtrip trains back to the schedule. We will send reminders of the service level through our normal channels on a daily basis until we return to full operation. Please stay tuned to vre.org and Train Talk Alerts for updates.

Your Part in COVID-19 Mitigation

For those who cannot telework and absolutely need to continue their daily commute, please practice proper social distancing onboard the trains, limiting interactions and exposure to other passengers and our crew. Additionally: 

  • Wear a cloth face covering per Executive Order 63 as well as to comply with rules in the jurisdictions where you board and alight. Face coverings are strongly encouraged in DC.
  • Avoid touching your eyes, nose, and mouth.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Wash your hands frequently with soap and water for at least 20 seconds, especially after going to the bathroom, before eating, and after blowing your nose, coughing, or sneezing. If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60-percent alcohol.


What VRE is Doing

VRE is being especially vigilant (see our video). Passenger cars are wiped down twice daily using disinfectant(s) -- nightly at our maintenance and storage facilities to prepare trains for morning service, and after morning service to prepare trains to return for service in the evening. When cleaning/sanitizing, crews place emphasis on areas people touch (e.g. seats, handholds, etc.), and restrooms are thoroughly cleaned and disinfected.  

We installed graphics to make social distancing on our trains and at our stations as simple as possible. Plus, hand sanitizer is now available to our riders. Learn more about what VRE implemented in the month of June and how we are watching ridership to continue supporting social distancing


Amtrak Information

Effective July 13, Step-Up tickets used in conjunction with VRE multi-ride tickets will not be accepted on the designated Amtrak trains.

Amtrak is working to manage social distancing onboard their trains. Since VRE passengers utilizing the Amtrak Step-Up trains are not pre-booked, the Step-Up program is being temporarily suspended. The duration of this suspension is unknown at this time. We will continue to work with Amtrak to reinstate the program once it is practical to do so.

Please note Amtrak requires all persons on Amtrak trains or inside Amtrak facilities and stations to wear a face covering


When Not Riding VRE

The Centers for Disease Control (CDC) recommends being vigilant and taking these precautions:

  • Avoid close contact with people who are sick. (Symptoms of the virus include: fever, cough, shortness of breath.)
  • Stay home if you feel sick.
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.

Please monitor the following sites for updates: 


VRE Customer Service

VRE Headquarters in Alexandria is closed to visitors. Staff is handling phone calls and customer service from remote locations, so please call us at 703-684-1001 and we will do our best to accommodate your request.

Coronavirus Health & Safety Guidance on VRE
Coronavirus Health & Safety Guidance

VRE will operate at a reduced “S” schedule level until further notice, supplemented with Train 300 (Departs Spotsylvania at 4:54 am) for the northbound commute and Train 307 (Departs Union Station at 4:10 pm) for the southbound commute.

VRE to Use Everbridge Starting March 9th
New System for Train Talk

VRE is transitioning to a new system to send Train Talk alerts. For many of you, no action is required to continue receiving Train Talks. However, if you originally subscribed for VRE alerts through another organization, you will need to opt-in to receive messages through Everbridge.

7-Day Pass ... Service or Calendar Days?
The 7-Day Pass: Service or Calendar Days?

The 7-Day Pass is good for seven consecutive calendar days once validated. So, rather than counting the number of service days after you validate, use your calendar to track which days your ticket will be honored.

7-Day and 31-Day Passes Now Available
7-Day and 31-Day Passes Now Available

Convenient, flexible and economical, two new fare passes were designed with the rider in mind. The 7-Day and 31-Day Passes are now available on VRE Mobile.

USB Tethering
USB Tethering

VRE will not have Wi-Fi available until cell phone towers are put in place all along the route so that riders have 100% connectivity. Sometimes during the ride, however, you undoubtably wish your laptop had an Internet connection. USB tethering may fit the bill.