Recent Blog Posts
VRE has returned to its full-service schedule. All 32 daily trains are running. The Amtrak Step-Up program, however, remains suspended.
Changes to COVID-19 Mitigation Protocols
VRE has relaxed capacity limits on platforms and railcars. This means social distancing is no longer required but can still be observed while ridership is low. The change is consistent with the latest U.S. Centers for Disease Control (CDC) guidelines and those of other state and federal agencies. Utilization rates for all VRE trains are available online.
A face mask is required while onboard VRE trains through January 18, 2022, per a directive from the U.S. Transportation Security Administration.
To protect your health and that of your fellow passengers, the CDC continues to recommend that you:
- avoid touching your eyes, nose, and mouth.
- cover your cough or sneeze with a tissue, then throw the tissue in the trash.
- wash your hands frequently with soap and water for at least 20 seconds, especially after going to the bathroom, before eating, and after blowing your nose, coughing, or sneezing. If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60-percent alcohol.
Effective July 2020, Step-Up tickets used in conjunction with VRE multi-ride tickets will not be accepted on the designated Amtrak trains.
The duration of this suspension is unknown at this time. We will continue to work with Amtrak to reinstate the program once it is practical to do so.
Please note Amtrak requires all persons on Amtrak trains or inside Amtrak facilities and stations to wear a face covering.
When Not Riding VRE
The CDC recommends being vigilant and taking these precautions:
- Avoid close contact with people who are sick. (Symptoms of the virus include: fever, cough, shortness of breath.)
- Stay home if you feel sick.
- Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
Please monitor the following sites for updates:
VRE Customer Service
VRE Headquarters in Alexandria is closed to visitors. Staff is handling phone calls and customer service from remote locations, so please call us at 703-684-1001 and we will do our best to accommodate your request.
- Virtually Explore a Train
Wondering what the social distancing cues look like at VRE stations and on our trains? Take a peek with this interactive tour.
- The New VRE Mobile is Coming
We are currently in the final stages of testing the app to be sure it meets your (and our) expectations. The app is nearly ready for launch, so here is what you can expect in the coming months.
- Pulling the Public into Transportation Planning: A Top FAMPO Goal
FAMPO carries out its responsibility by creating a forum where members of the public, elected and appointed officials, transit agencies, and transportation professionals come together to discuss concerns, take funding action, and continuously cooperate to improve the region’s transportation system.
- Alignment with CDC & State Guidance
VRE is considered an essential service in Virginia, and a part of a Critical Infrastructure Industry as defined by the Department of Homeland Security. As such, we entered into the COVID-19 pandemic with two primary objectives: 1.) Keep service running; 2.) Meet or exceed all standards to keep passengers and crews safe.
- A Look at NVTC
The creation and ongoing support of VRE is an example of how NVTC (and PRTC) bring together elected officials from across Northern Virginia to make regional decisions to improve transportation.