Recent Blog Posts
- Lost and Found
- Receiving News and Delay Alerts
- Receive Alert Messages: Tips for Registering for Train Talk
- Track Safety Infographic
- Headphones & Volume
- Lost and Found
If you've misplaced an item, the process for making a claim is simple, just fill out VRE's online Lost Item Report at http://www.vre.org/communicate-with-vre/contact/lost-items-form, or, call (703) 684-1001 as soon as you realize an item is missing.
- The Summons Process
We have long stated that we expect only two things from our riders: to be on the platform and ready to board before the train's arrival and to validate one's ticket before boarding the train. If one boards the train without a validated ticket, then that individual is at risk of receiving a citation for fare evasion.
- Understanding the Need for Heat Restrictions
Steel rails slowly expand and contract as temperatures rise and fall. With a substantial change in temperature, even in early March, there can be heat restrictions.
- What is the "S" Schedule?
The "S" stands for "special". Trains marked with an "S" operate every VRE service day, and they are the only trains that operate when VRE is on its "S" schedule.
- VRE Prepares for Winter Weather
As always during winter weather, safety is our main priority. While we work diligently to keep the trains operating and on-time, inclement weather can impact our ability to provide normal service.
- Free Ride Certificates (aka: FRCs)
If a VRE train enters a station 30 minutes or more behind schedule, passengers detraining from that point forward are entitled to receive one "Free Ride Certificate" good for a FREE one-way trip on VRE.
- A Reminder to Validate Your Tickets
Validating a ticket is the process of applying the value of one ride from your ticket to your current trip on the train.
- The Quiet Car
Ever since the debut of VRE's Quiet Cars, we've intended for them to be restful, peaceful and quiet, but not necessarily tombs of complete silence. We urge everyone who plans to ride in a Quiet Car to please review the guidelines and respect your fellow quiet-seeking passengers.
- VRE Onboard Bicycle Policy
Bicycles are sometimes a point of contention onboard our trains. On one hand some think that we don't allow enough bicycles. Unfortunately, due to heavy crowding there is simply no room at this time to provide enough space for full sized bicycles on most of our trains.
- U.S.N.O. Time
VRE's trains run not by the time it says on your watch, but by the time that the U.S. Naval Observatory Time Services Department says it is.
- Standing Means Detraining (or, Please Don't Queue)
What we really want is to allow detraining passengers an easy exit, and since you can still stand just before your stop, you'll still manage to get off your train in a timely manner. However, if the conductor asks you to find a seat, please do so.