Navigation

Step-Up Cost

We've temporarily lowered the cost of a single-ride Amtrak Step-Up ticket from $8 to $4! 

While VRE is unable to run additional or longer trains, the temporary reduction is part of VRE’s effort to accommodate Metrorail passengers during this summer’s closure of six stations south of National Airport for platform repairs.

Learn more on the Step-Up page, then consider VRE Mobile to purchase your multi-ride VRE tickets and Amtrak Step-Up tickets.

Mobile Ticket and Ticket Machine FAQs

Have questions or issues with either mobile tickets or tickets from our vending machines? Here are some of the more frequent questions we get from riders with our responses:

Tags: Passenger Information Campaign
The Many Ways VRE Communicates with Passengers - Infographic
VRE and Security

VRE's security strategy takes a system wide approach and considers the following as our security assets: passengers, train crews, VRE staff, law enforcement partners, host railroads, special programs and community.

Tags: safety, security, Passenger Information Campaign
VRE's Ticket Exchange Policy

Ten-Trip, Five-Day, Round-Trip, Step-Up and Single-Ride Tickets are non-refundable. However, in some cases, we can make exchanges.

Tags: ticket-exchange, tickets
VRE Onboard Bicycle Policy

Bicycles are sometimes a point of contention onboard our trains. On one hand some think that we don't allow enough bicycles. Unfortunately, due to heavy crowding there is simply no room at this time to provide enough space for full sized bicycles on most of our trains.

Tags: bikes-on-train, Passenger Information Campaign