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VRE Mobile Update

Get Started with the New VRE Mobile

 

We've updated VRE Mobile to position us for future enhanced functionality.

 

Please update VRE Mobile and reset your password as described below to get started. 

 

 
 
 
 
 
Please update to the new VRE Mobile
 
 
Why did we change VRE Mobile? We are working on long-term enhancements to VRE Mobile. To support our future goals, we are working with a new mobile application developer.
 
 
 
   
 
Step 1: Update VRE Mobile
 
If your phone isn't set to automatically update, open VRE Mobile and manually update by clicking "Update My App" or visit Google Play or the App Store directly.

If you experience issues updating, please uninstall VRE Mobile and reinstall from Google Play or the App Store.
 

 

 
 
 
 
 
Step 2: Reset Password
 
The first time you open the new VRE Mobile, you will need to click “forgot password” on the login screen and subsequently reset your password. We respect your privacy and our developer follows stringent guidelines to protect your private information. In addition to resetting your password, you will need to reenter any saved credit card information.
 
 
See Screenshots
 
 
 
 
 
Step 3: Allow Camera
 
Rather than an animated ticket, this version of VRE Mobile will use the camera on your phone during onboard ticket inspection. This will make it very easy for the conductor to see the live environment around you.
 
 
See Screenshots
 
 
 
 
 
 
Connect SmartBenefits
 
You will have to reenter your SmarTrip® card number to reconnect your SmartBenefits® account to VRE Mobile. Any January SmartBenefits dollars you have remaining are now available, and you will see your full monthly allocation amount starting February 1st.
 
 
  See Screenshots  
 
 
 
 
 
 
Unused & Active Tickets
 
Unused and active tickets are now in your account with the exception of Amtrak Step-Up tickets as the program is still currently suspended. Should you not see all unused and active rides as expected after logging in and refreshing your screen, please email gotrains@vre.org or call 703-684-1001. Please note expired or used tickets from the previous system will not show. Also note you are not really limited to one device with the new VRE Mobile. You can use your account on multiple phones. However, once a ticket is activated, it will only be accessible on whatever device was used to activate it.
 
 
Learn More
 
 
 
 
 
Split Payments
 
VRE Mobile still offers split payments. You'll see a "split payment" option when adding or changing payment information. On a related note about payment methods, we will be adding Paypal, Google Pay and Apple Pay options soon.
 
 
See Screenshots
 
 
   
 
 
 
         
 
 
Receive Alert Messages: Tips for Registering for Train Talk
Receive Alert Messages: Tips for Registering for Train Talk

Still not a member of VRE’s Train Talk news service? Why not? It only takes a couple of minutes to join. The program takes you through a series of steps so that you can customize your account and only receive alerts that are important to you.

Operation Lifesaver Infographic
Track Safety Infographic

Track Safety: Learn the facts. Exercise judgement. Teach others.  

It is not only dangerous to walk on train tracks, it is also ILLEGAL. Trains are quieter than ever, and always move faster than they appear.

Head Phones & Announcements
Headphones & Volume

We understand that riders wish to be as comfortable as they can while riding our trains. But remember, train announcements are there for a reason and if you hear them playing, you may wish to take a second and listen. If you do wear headphones, please keep a few things in mind ...

 

 

Tags: Passenger Information Campaign
Rippon and the Featherstone National Wildlife Refuge
Rippon & Featherstone National Wildlife Refuge

Recent construction at the Rippon station to allow public access to a wildlife refuge has been completed. The Featherstone National Wildlife Refuge, which is adjacent to this VRE station, is a National Wildlife Refuge established with the purpose to protect the features of a contiguous wetlands area.

The Circus Train
The Circus Train

Ladies and gentlemen, children of all ages, step right up and witness the final bow to what was once the greatest ride on Earth! The Circus Train! The RBBX circus trains were more than one mile in length and consisted of 60 railroad cars, which is the equivalent of 120 trucks.