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New System for Train Talk

VRE is transitioning to a new system to send Train Talk alerts. For many of you, no action is required to continue receiving Train Talks. However, if you originally subscribed for VRE alerts through another organization, you will need to opt-in to receive messages through Everbridge.

Everbridge Member Portal

Create an account through VRE's Everbridge member portal. Once you create your account or log in, you will be asked to provide the way you would like to be notified (text message and/or email). Please note, you will be notified through all of the methods you provide. Once registered, you may edit your preferences at any time. If you have questions or need help signing up, contact us at gotrains@vre.org.

Everbridge Advantages

There are several reasons VRE decided to transition to Everbridge from our current alert system, including:

  • We at VRE are positioning ourselves to send higher quality alerts. Once fully realized, the Everbridge implementation will allow us to standardize our messaging and employ quicker processes.
  • Many organizations in the region are also using Everbridge. Riders may use the Everbridge app to not only see VRE messages, but also alerts from other systems.
  • Everbridge allows for push notifications and we are aligning ourselves to employ this technology in VRE Mobile. 

Download the Everbridge app on the App Store or Google Play.

What to Expect

VRE will begin sending messages through Everbridge on March 9, 2020. Even though no action may be needed, we encourage you to create an account to ensure there is no interruption in receiving Train Talks. 

Train Talks will change in appearance over the next several months with the goal of faster, improved information.

PLEASE READ:

VRE will begin sending messages through Everbridge on March 9th. We encourage you to create an account to ensure there is no interruption in receiving Train Talks.

  • Everbridge accounts are not the same as VRE Mobile accounts and are in no way associated with SmartBenefits.
  • Most accounts are being migrated from our current alert service, so for many, no action is required. However, if you signed up for Train Talks through another service or site other than VRE's, you must create an Everbridge account.
  • Even if your information is migrated automatically, we encourage you to create an account.   
Coronavirus Health & Safety Guidance on VRE
Coronavirus Health & Safety Guidance

Effective Tuesday March 17, 2020, VRE will operate at a reduced “S” schedule level. Only trains marked with an “S” on our schedule will operate. Amtrak is operating on their reduced schedule, so no cross-honor step-up trains will be offered.

VRE to Use Everbridge Starting March 9th
New System for Train Talk

VRE is transitioning to a new system to send Train Talk alerts. For many of you, no action is required to continue receiving Train Talks. However, if you originally subscribed for VRE alerts through another organization, you will need to opt-in to receive messages through Everbridge.

7-Day Pass ... Service or Calendar Days?
The 7-Day Pass: Service or Calendar Days?

The 7-Day Pass is good for seven consecutive calendar days once validated. So, rather than counting the number of service days after you validate, use your calendar to track which days your ticket will be honored.

7-Day and 31-Day Passes Now Available
7-Day and 31-Day Passes Now Available

Convenient, flexible and economical, two new fare passes were designed with the rider in mind. The 7-Day and 31-Day Passes are now available on VRE Mobile.

USB Tethering
USB Tethering

VRE will not have Wi-Fi available until cell phone towers are put in place all along the route so that riders have 100% connectivity. Sometimes during the ride, however, you undoubtably wish your laptop had an Internet connection. USB tethering may fit the bill.