Navigation

New System for Train Talk

VRE is transitioning to a new system to send Train Talk alerts. For many of you, no action is required to continue receiving Train Talks. However, if you originally subscribed for VRE alerts through another organization, you will need to opt-in to receive messages through Everbridge.

Everbridge Member Portal

Create an account through VRE's Everbridge member portal. Once you create your account or log in, you will be asked to provide the way you would like to be notified (text message and/or email). Please note, you will be notified through all of the methods you provide. Once registered, you may edit your preferences at any time. If you have questions or need help signing up, contact us at gotrains@vre.org.

Everbridge Advantages

There are several reasons VRE decided to transition to Everbridge from our current alert system, including:

  • We at VRE are positioning ourselves to send higher quality alerts. Once fully realized, the Everbridge implementation will allow us to standardize our messaging and employ quicker processes.
  • Many organizations in the region are also using Everbridge. Riders may use the Everbridge app to not only see VRE messages, but also alerts from other systems.
  • Everbridge allows for push notifications and we are aligning ourselves to employ this technology in VRE Mobile. 

Download the Everbridge app on the App Store or Google Play.

What to Expect

VRE will begin sending messages through Everbridge on March 9, 2020. Even though no action may be needed, we encourage you to create an account to ensure there is no interruption in receiving Train Talks. 

Train Talks will change in appearance over the next several months with the goal of faster, improved information.

PLEASE READ:

VRE will begin sending messages through Everbridge on March 9th. We encourage you to create an account to ensure there is no interruption in receiving Train Talks.

  • Everbridge accounts are not the same as VRE Mobile accounts and are in no way associated with SmartBenefits.
  • Most accounts are being migrated from our current alert service, so for many, no action is required. However, if you signed up for Train Talks through another service or site other than VRE's, you must create an Everbridge account.
  • Even if your information is migrated automatically, we encourage you to create an account.   
​​​​​​​What to Expect in the Coming Weeks
​​​​​​​What to Expect in the Coming Weeks

Throughout June, we'll be installing graphics to make social distancing on our trains and at our stations as simple as possible. Plus, we will make hand sanitizer available to our riders.

Seasonal Schedule
Seasonal Schedule

The seasonal schedule will be effective the first service day after Memorial Day through the last service day prior to Labor Day. The schedule on our website will be updated prior to when service resumes after Memorial Day. Look for updated pocket schedules onboard the trains and posters at the stations.

Coronavirus Health & Safety Guidance on VRE
Coronavirus Health & Safety Guidance

Effective Tuesday March 17, 2020, VRE will operate at a reduced “S” schedule level. Only trains marked with an “S” on our schedule will operate. 

VRE to Use Everbridge Starting March 9th
New System for Train Talk

VRE is transitioning to a new system to send Train Talk alerts. For many of you, no action is required to continue receiving Train Talks. However, if you originally subscribed for VRE alerts through another organization, you will need to opt-in to receive messages through Everbridge.

7-Day Pass ... Service or Calendar Days?
The 7-Day Pass: Service or Calendar Days?

The 7-Day Pass is good for seven consecutive calendar days once validated. So, rather than counting the number of service days after you validate, use your calendar to track which days your ticket will be honored.