Privacy Policy
Virginia Railway Express (VRE) is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to and the VRE Mobile ticketing application and governs data collection and usage. By using the VRE Mobile ticketing application or as applicable, you consent to the data practices described in this statement.

Collection of your Personal Information

VRE collects personally identifiable information, such as your e-mail address, name, home or work address and telephone number. VRE also collects anonymous demographic information, which is not unique to you, such as your ZIP code.

There is also information about your mobile device hardware and/or software that is automatically collected by VRE. This information can include: your location, access times. This information is used to provide general statistics regarding use of the VRE Mobile ticketing app.

Use of your Personal Information

VRE may contact you via email with updates or through surveys to conduct research about your opinion of current services or of potential new services that may be offered.

VRE does not sell, rent or lease its customer lists to third parties. VRE may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, VRE may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to VRE and they are required to maintain the confidentiality of your information.

VRE does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Security of your Personal Information

VRE secures your personal information from unauthorized access, use or disclosure. VRE secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted within VRE Mobile, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

VRE will occasionally update this Statement of Privacy to reflect company and customer feedback. VRE encourages you to periodically review this Statement to be informed of how VRE is protecting your information.

Contact Information

VRE welcomes your comments regarding this Statement of Privacy. If you believe that VRE has not adhered to this Statement, please contact VRE at [email protected]. We will use reasonable efforts to promptly determine and remedy the problem.