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Rate My Ride

VRE Rate My Ride Mobile App Survey

 

VRE Mobile allows riders to rate various aspects of our service, in real-time!

The survey feature, Rate My Ride, was introduced in a 2018 app update. Here are the results from the 2018 introduction of Rate My Ride through mid-February 2019.

 

Topic

 Rating 

Are Helpful and Courteous
Check Tickets Regularly
Convenience of Schedules
Friendliness of VRE Staff
Level of Fare for Quality and Value of Service
Make Timely Announcements
On Time Performance
Quality of Communications
Service Quality
Timeliness of Communications