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What is a Free Ride Certificate and how do I get one?

If a VRE train enters a station 30 minutes or more behind schedule, passengers detraining from that point forward are entitled to receive one FRC good for a FREE one-way trip on VRE. FRC's are distributed on the affected train the same service day of the delay.

How are FRCs redeemed?

Like a Single-Ride or Ten-Ride ticket, FRCs MUST be validated in the platform ticket vending machines prior to boarding. Once validated, FRCs should then be displayed on the train for inspection by a conductor.

FRC's were not distributed on my train today, what do I do?

If FRC's are not distributed on the train and the train was 30 minutes behind schedule, passengers must request them from our office using an FRC Request Form.

My FRC expired what do I do?

Expired FRCs will not be exchanged.

If you have questions concerning the policy or your eligibility for a Free Ride Certificate, please feel free to send an e-mail at [email protected] or call us at (703) 684-1001.




 

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